In partnership with
Is your team spending time where it matters most?
Rushed, impersonal replies
make patients feel like a number
Endless appointment requests,
follow-ups and patient questions
Rushed, impersonal replies
make patients feel like a number
Endless appointment requests,
follow-ups and patient questions
Rushed, impersonal replies
make patients feel like a number
Overflowing inboxes lead to delayed
responses and missed messages
Rushed, impersonal replies
make patients feel like a number
Overflowing inboxes lead to delayed
responses and missed messages
Rushed, impersonal replies
make patients feel like a number
Overflowing inboxes lead to delayed
responses and missed messages
Rushed, impersonal replies
make patients feel like a number
Overflowing inboxes lead to delayed
responses and missed messages
Rushed, impersonal replies
make patients feel like a number
Rushed, impersonal replies
make patients feel like a number
Endless appointment requests,
follow-ups and patient questions
Missed or delayed appointments
derail care plans and cost money
Stressed-out admin teams
are burned out and leaving
Missed or delayed appointments
derail care plans and cost money
Stressed-out admin teams
are burned out and leaving
Missed or delayed appointments
derail care plans and cost money
Stressed-out admin teams
are burned out and leaving
Missed or delayed appointments
derail care plans and cost money
Stressed-out admin teams
are burned out and leaving
Missed or delayed appointments
derail care plans and cost money
Stressed-out admin teams
are burned out and leaving
Missed or delayed appointments
derail care plans and cost money
Stressed-out admin teams
are burned out and leaving
Missed or delayed appointments
derail care plans and cost money
Stressed-out admin teams
are burned out and leaving
Missed or delayed appointments
derail care plans and cost money
Stressed-out admin teams
are burned out and leaving
Every minute counts...
Let's get your time back.
Automate
admin work
Personalize
conversations
Improve
patient care
Better care starts with better conversations.
Stay ahead of patient communications with our AI‑powered platform. Free your team to focus on building stronger relationships and delivering outstanding care with ease.
Stop bouncing between phone, email and texts
We bring all of your patient messaging into one place. Our smart inbox intelligently triages messages, moving urgent requests to the top and batching similar tasks. All so your team can stay organized, and tackle work faster and more easily.
Know what matters at a glance
Using AI, we read through long email threads and past messages to deliver clear, one-line summaries your team can action instantly without losing time digging for details. We go further by analyzing past communications to surface important information so you better connect with patients.
Automated messages that feel human
We craft personal and empathetic automated messages that sound warm, not robotic. Whether it’s including a child’s name from a prior conversation or tailoring the format to a patient’s need, we help make every patient feel valued and understood.
Nudge patients to take action
We keep patients engaged by personalizing messages that recognize who they are, what they need, and what matters to them. The result? Patients are responsive. They show up, follow instructions and stick to their care plans — achieving better outcomes for everyone.
Less stress. Less burnout.
More meaningful work.
We automate routine tasks and take the overwhelm out of managing high volumes of messages. This way your care team can focus on what they do best: delivering exceptional, human-centered care.
Every clinic has a story — and challenges we deeply
understand
Learn how we’re helping healthcare teams reduce overwhelming inboxes, improve outcomes and build stronger patient relationships.
“Adherence to test prep instructions is critical at KMH and patient compliance has always been a challenge.
Since implementing Healthkind, we’ve learned that patients are much more responsive via SMS, which has lightened our admin workload, minimized revenue loss and reduced supply waste. The Healthkind team has been a true partner throughout — innovative, easy to work with, and equally invested in the impact.”
Roger Han
Chief Transformation Officer, KMH Cardiology Centres
"Our medical office assistants were overwhelmed by the sheer volume of messages — they simply couldn't keep up.
Quickly after working with Healthkind, our response times have been cut in half, easing the load on our team while also providing a higher level of care to our patients and their parents.”
Dr. Dan Flanders
Executive Director, Kindercare
Getting started is simple.
Change can be daunting, but it doesn’t have to be.
We created a process that’s simple, collaborative, and designed to set your clinic up for success.
We start with your needs
We assess your unique challenges. Then, together, we’ll identify where we can make the biggest difference.
We get you up and running
Healthkind’s software seamlessly fits into your clinic’s existing systems and we ensure your team is ready to deliver on your goals in just a few short weeks.
We’re by your side as you learn
As your partner, we will train staff, provide on-call support and help you tweak your workflows - so things run smoothly from day 1.
We’re focused on impact
Once your pilot is complete, we use real data to determine how you can unlock even more efficiencies to keep elevating patient care and outcomes.
Building the next evolution in healthcare.
At Healthkind, we believe better care begins with better conversations.
Founded by the experienced team that created Akira Health (now TELUS Health Virtual Care) — Canada's pioneering virtual care platform — we've developed sophisticated health technology serving both patients and providers.
Our AI enhances clinic-patient communications with personality and empathy, meeting patients where they are. By streamlining workflows, we help care teams reclaim valuable time to focus on what truly matters: delivering exceptional care.
With Healthkind, we're restoring the human element to healthcare — with impact, scale, and kindness.
